Since 1995, the Ticketing department at UFA SHOW & FACTUAL GmbH has stood for quality, performance and, above all, satisfied internal and external customers. Whether it’s small studio formats or large live shows, we offer the full service package for TV viewers.

A perfect interplay of differentiated audience acquisition, support and customer loyalty. The aim of our work is not simply to fill the studio seats with viewers; ideally, the audience in the studio should be a reflection of the target group of the respective format.

A comprehensive service package for the studio audience, which also takes hygiene protection into account.

• Excellently trained staff and DEKRA-certified hygiene officers
• Call Center Logistics
• Over 90,000 subscribers to our newsletter
• An up-to-date and GDPR-compliant, well-maintained database
• Cross-border audience acquisition
• Staff with many years of experience and outstanding expertise in ticketing
• Customer-oriented service times
• Online booking system
• Hostess coordination

• Procurement of spectators with special characteristics
• Conducting public surveys and interviews
• Travel coordination for the audience (e.g. bus shuttle)
• Generating the target audience via social media marketing
• The ability to adapt to different requirement profiles